Consent for contacting patients by text and email

As a practice we would like to use SMS and email as a way of communicating with you when needed,  to keep you updated promptly with important information.  We need to have to your consent for this however and by  consenting, you enable us to stay in touch more effectively for your care.  If we do not have your consent, we are unable to use either of these methods of communication.  If you are unsure whether you have given consent for use of these methods then please contact our reception desk on 0131 650 2777

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You can also follow important updates now on our facebook page!    

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Public Holiday Closures 2026

  • Monday 4th May
  • Monday 14th September
  • Friday 25th December
  • Monday 28th December

IF YOU NEED HELP WHEN WE ARE CLOSED

Out of hours (that is between 18.00 and 08.00 hours, at weekends, and on public holidays) NHS Lothian is responsible for medical care. To contact this service please Phone NHS24 on 111            Website: https://www.nhs24.scot

Phone 111 for free if you think you need A&E but it’s not life or limb threatening. The 111 service can also help if you’re in mental health distress. NHS24 is available for advice 24 hours a day, 7 days a week.  

Call 999 in a medical or mental health emergency. This is when someone is seriously ill or injured and their life is at risk.

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Check your symptoms

Use our symptom checkers to assess your symptoms and find out what you should do next.

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Find out about conditions, symptoms, causes and treatments, including what to do and when to get help.

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NHS 24 Online

Use the free NHS 24 Online app to:

  • find health and care services within your local area
  • assess your symptoms to find out what you should do next

This will help you get the right care in the right place.

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Changes to Patient eCommunications

Secondary Care are in the process of embarking on sending electronic letters to patients (where possible) via text message. 

More information on eCommunications
Page last reviewed: 13 April 2026
Page created: 30 July 2025