University Health Service Richard Verney Health Centre, Edinburgh, EH8 9AL

New Patient Section

New Patient Section

COVID RULES FOR VISITING THE PRACTICE

1. Only come to the Health Centre if you have been asked to by one of our staff.

2. Attend alone.

3. Wash your hands or use hand gel before arriving at the Health Centre.

4. Arrive at 3rd floor reception no earlier than your appointment time.

5. Follow latest government guidelines in relation to social distancing.

REGISTRATION QUERIES

If we have any queries on your registration details the we will contact you direct within the next month. It takes up to 5 days for your registration to be processed. If you do not hear from us then your registration will have been successful. Please do not call or email us to check this.

NHS NUMBERS

These are not required in Scotland so you will not automatically be issued with one of these. If you do need this then there will be a delay in provision of this at this busy time.

PROOF OF REGISTRATION

If you need this for insurance purposes then we can provide you with a letter but this is private and not NHS work so a charge will be made for this. This is not a priority for us to provide this and so there may be a delay of up to 40 days or longer before we can provide this.

APPOINTMENTS / SIGNPOSTING

There are many medical problems which you do not need to see a doctor about, which can be dealt with quickly. Please see our attached signposting poster for help you can access before considering if you need a doctor.

If you need to make an appointment with us to see a healthcare professional, please telephone our reception on 0131 650 2777. Although we cannot respond to clinical queries by email due to patient confidentiality reasons, if you have a general query you can send this via eConsult which you will find on the website.

Please ask reception staff for details of how to book an appointment online to speed up this process in future.

<a>NEW REGISTRATIONS<br>(from 06.09.2021)</a>

We are registering new patients who live within our practice area via our Campus Dr link.

We can only process a limited number of applications each day so if you are unable to register on a particular day then please try again the following day between 9am and 5 pm Monday to Friday.

Please note we will not register on Monday 20 September which is an NHS Lothian public holiday.

1. Only come to the Health Centre if you have been asked to by one of our staff.

2. Attend alone.

3. Wash your hands or use hand gel before arriving at the Health Centre.

4. Arrive at 3rd floor reception no earlier than you appointment time.

5. Follow latest government guidelines in relation to social distancing.

1. Only come to the Health Centre if you have been asked to by one of our staff.

2. Attend alone.

3. Wash your hands or use hand gel before arriving at the Health Centre.

4. Arrive at 3rd floor reception no earlier than you appointment time.

5. Follow latest government guidelines in relation to social distancing.

Medical Treatment

 
You should register with a Doctor soon after your arrival in case you need medical advice/treatment whilst you are here.  If you do not register you may have difficulty accessing NHS care when you do need it.
 
To register go to HOW TO REGISTER WITH US page. You must live within the practice area covered by the practice and, for you first face to face appointment in the surgery, you will be required to bring your matriculation card, proof of ID eg. passport and proof of your address in Edinburgh, digital proof e.g. on your phone WILL NOT be accepted, original paper document is required. If you are from Europe please being your EHIC card with you. Dependants will be assessed and will need to provide proof of being a dependant by showing their visa/passport.
 
If you are already registered with a doctor in the UK then your new practice will be unable to get your previous NHS record unless you provide them with the name and full address of the GP practice. If you have a current medical card bring that with you.  Your registration can not be completed until you provide these details.
 

University Health Service

 
The University Health Service is a GP practice based on the University campus and provides comprehensive medical care for those who choose to register as patients of the practice and who live within the practice’s designated area.  The practice is based in the Richard Verney Health Centre,  6 Bristo Square, Edinburgh, EH8 9AL.
 
If you are from overseas then we will not have access to your previous medical history and so if you have an ongoing medical condition you should bring details of that condition with you.  If you are on prescribed medication then not all drugs are available in the UK and some are only prescribed at hospital level.  It can take up to 3 months to see a hospital specialist via the NHS so you are advised to bring at least 3 month’s supply of medication with you to ensure that you have a constant supply and do not run out.
 
 Looking to Register? – see HOW TO REGISTER WITH US PAGE



QUESTIONS you may have.

Our Practice Booklet can be found here